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Booking information

for your holiday at the Kirchheimerhof in Bad Kleinkirchheim

What you should know ...

Our "Kirchheimerhof carefree package" guarantees you in addition to the more flexible cancellation conditions:

  • Rebooking or cancellation free of charge up to 7 days before your arrival date, if ...
    • the Covid-19 situation in your hometown or here in Bad Kleinkirchheim should change and the infection curve should increase.
    • There should come a rice warning or a border closure
  • Early departure free of charge is possible if the situation in Bad Kleinkirchheim changes at short notice during your stay.
  • In the event of cancellation up to 7 days before arrival, you will receive a voucher with no time limit for the deposit you have already paid or, if you wish, a 100% refund of your deposit

  • Your safety and health is very important to us! You can therefore be assured that we will meticulously adhere to the following measures
    • Exact compliance with all safety and hygiene measures prescribed by the Austrian federal government
    • Additional disinfection and hygiene processes in all rooms and public areas such as saunas, restaurant, bar, hotel lobby, wellness & spa area as well as spray land ...
    • Safe buffet situation with Plexiglas protective walls, disinfection and wearing of mouth and nose protection for all guests and employees
    • Ongoing training of the entire team
    • Weekly Covid-19 tests of the entire Kirchheimerhof team
    • You can be assured that we take measures and precautions that go beyond the officially recommended measures so that you can enjoy your winter holiday safely, relaxed and under perfectly hygienic conditions.
    • We have adjusted our cancellation conditions until further notice. You can find them HERE...
    • You can cancel free of charge up to 7 days before arrival if the following situations exist:
      • A travel warning for the federal state of Carinthia.
      • For guests outside of Austria: border closure.
      • You yourself have tested positive for Covid-19 (presentation of a positive test result required). Please let us know on the day of the diagnosis.
      • Spittal an der Drau district is set to red at the Corona traffic light
      • Due to Covid-19, there is no ski operation in Bad Kleinkirchheim / St. Oswald possible.
    • Pay for your stay in advance via bank transfer or contactless on site with your bank or credit card.
    • We recommend taking out cancellation insurance - Hotelstorno Plus:
      The following reasons for a cancellation or interruption of travel by the guest in relation to COVID-19 are covered:
      • because you get COVID-19 symptoms
      • because your temperature is measured higher, even if a later test result is negative
      • because you tested positive for COVID-19 without showing symptoms,
      • because a close relative (*) or a person living in the same household has contracted COVID-19 and your urgent presence is required
      • because a close relative (*) in the common household is sick with COVID-19 and you therefore have to go into quarantine, or
      • because you are unable to travel during your stay due to your illness and have to extend it. There is coverage in the context of the involuntary extension of vacation.
      • You can find more information here: https://service.europaeische.at/doc/en/Hotel-Vers-Austria.pdf

Cancellation conditions:

You can cancel free of charge up to 30 days before your arrival date.

From 30 to 21 days bevor arrival we charge 30% of the total amount.

From 21 to 14 days before arrival we charge 50% of the total amount.

From 14 to 7 days before arrival, the cancellation fee is 70% of the total amount.

If you cancel within the last 7 days before arrival or if you leave early, we will charge you 90% of the total amount.

Address of the Hotel

Hotel Kirchheimerhof ****s
Maibrunnenweg 37, 9546 Bad Kleinkirchheim, Carinthia, Austria
Tel.: +43 4240 278
hotel@kirchheimerhof.at

Arrival and departure

Your room is available from 3 p.m. on the day of arrival. In case of arrival later than 6 p.m. we request that you to let us know. Please note that check-in is possible until 10 p.m. at the latest. Please vacate your room by 11 a.m. on the day of your departure. Subject to availability we can offer a late check-out in which case 50% of the room rate is charged. Should you wish to enjoy our wellness facilities after 11 a.m. on the day of your departure, we will charge € 29 per adult and € 10 per child (from 10 – 15 years) including bath towels and bathrobes for the duration of your stay.

Bank details

The advance payment can be made by bank transfer or credit card (Mastercard, Diners, Visa).
Raiffeisenbank Radenthein/Bad Kleinkirchheim
Hinteregger GmbH
IBAN: AT92 3945 7000 0010 0628
BIC: RZKTAT2K457

Cancellation policy (currently the adjusted cancellation conditions apply)

Booking and cancellation terms in accordance with Austrian Hotel Regulations. The cancellation right according to § 11 paragraph 1 FAGG does not apply, instead the General Terms & Conditions for the Hotel Industry apply. Booking cancellations are accepted in writing only. The Rules and Regulations of the Austrian Hotel Association apply: 40% of the travel price until 1 month prior arrival, 70% of the travel price until 1 week prior arrival and 90% of the travel price for cancellations within the last week prior arrival. In case of cancellations on short-term notice or early departure you will be charged 90% of the rate for the entire reservation, if we are not able to re-let the room.

Deduction for bed and breakfast

We do not give discounts in case of non-consumed meals. There is a deduction from the half board room rate for rooms booked with bed and breakfast only, please ask for the rate when booking your room.

Double room for single occupancy

All hotels feature comfortable single rooms. However, should you wish to book one of our double rooms for single use a surcharge will be added to the regular room rate.

Dogs / Pets

Guests are welcome to bring their four-legged friends along! Rate per animal/night exclusive food: € 19. We can only accept pets by prior reservation before arrival. Please be aware that dogs are not permitted in the restaurant, in the wellness area or in the meadow in front of the hotel. Owners will be charged in the event of damage or soiling caused by their pet.

Local tax and tourism charges

The local tax, tourism charges and contributions of € 3,20 per person per night (from 17 years) are to be paid separately on site.

Means of payment

Cash, EC/debit card, credit cards (Visa, Mastercard, Diners Club)

Reservation confirmation

Reservations are only valid if we receive your written confirmation by e-mail as well as a down payment, or your credit card details (Mastercard, Diners, Visa) with expiration date to secure payment. Reservations without advance payment cannot be guaranteed.

Smoking at Hotel Kirchheimerhof

We would like to point out that smoking is prohibited in the Kirchheimerhof Hotels since 1 January 2009 (Austrian non-smoking law). We have placed ashtrays for you on the balconies and in front of the hotel entrance! The hotel will charge the guest in the event of damage.

Travel and cancellation insurance

We recommend guests taking out a travel cancellation insurance policy of the Europäische Reiseversicherung (approx. 5% of the booked travel price).

Your mountain / lake holiday in Carinthia